tech support services

i4 Asia takes a proactive approach with preventive maintenance to minimize problems. When they do happen, we will be there. Have the peace of mind that help is available.

We make sure your operations run smooth, efficient and secure. From computers, networking equipment to user support, i4 Asia can save you the headache and cost of maintaining expensive technical teams to keep these systems running. Our Tech Support Services can provide you the same services at a fraction of the cost.

i4 Asia, Desktop & Laptop Support, Server Support, Virus, Spyware, and Malware problems, Data Backup, Internet Connectivity, Wired and Wireless Networking, Maintenance

Our Service Capabilities:

  • Desktop & Laptop Support
  • Server Support
  • Virus, Spyware, and Malware problems
  • Data Backup
  • Internet Connectivity
  • Wired and Wireless Networking

Operating systems we support

i4 Asia, Desktop & Laptop Support, Server Support, Virus, Spyware, and Malware problems, Data Backup, Internet Connectivity, Wired and Wireless Networking, Maintenance
i4 Asia, Desktop & Laptop Support, Server Support, Virus, Spyware, and Malware problems, Data Backup, Internet Connectivity, Wired and Wireless Networking, Maintenance
i4 Asia, Desktop & Laptop Support, Server Support, Virus, Spyware, and Malware problems, Data Backup, Internet Connectivity, Wired and Wireless Networking, Maintenance
i4 Asia, Desktop & Laptop Support, Server Support, Virus, Spyware, and Malware problems, Data Backup, Internet Connectivity, Wired and Wireless Networking, Maintenance
i4 Asia, Desktop & Laptop Support, Server Support, Virus, Spyware, and Malware problems, Data Backup, Internet Connectivity, Wired and Wireless Networking, Maintenance

OUR TECHNICAL SUPPORT SERVICES ARE OFFERED IN TWO WAYS

Retainer arrangements are fixed monthly fees for unlimited number of technical support service requests. It also has the additional benefits of preventive maintenance, convenience, and prompt service delivery.

BENEFITS:

  • Unlimited number of email, instant messenger, and phone support
  • Unlimited number of on-site visits
  • Guaranteed once-a-month visit for preventive maintenance
  • Lower long-term cost

Price: Fixed Monthly Fee based on quantity of computers.

Preventive
Maintenance
Services

  • General Troubleshooting
  • Virus, Spyware, and Malware Scanning
  • Disk Drive Scan and Optimization
  • Data Backup
  • Computer Cleaning

Pre-paid Incidentals is a great way to test our services without any long-term commitment. This simple and low-cost arrangement is ideal for quick fixes to immediate problems.

Tech Support
Starter
No. of Incident
3
Price (VAT Inc.)
Php 2,400.00
Basic Phone Support
YES
Basic Phone Support is for basic and minor computer problems. It requires at least 1 incident credit balance in your plan.
Support Hours
Monday - Friday (9am to 6am)
Excluding public holidays. First come, first serve. Respond within or next business day.
Validity
1 year
Tech Support
Plus
No. of Incident
6
Price (VAT Inc.)
Php 4,560.00
Basic Phone Support
YES
Basic Phone Support is for basic and minor computer problems. It requires at least 1 incident credit balance in your plan.
Support Hours
Monday - Friday (9am to 6am)
Excluding public holidays. First come, first serve. Respond within or next business day.
Validity
1 year
Tech Support
Elite
No. of Incident
9
Price (VAT Inc.)
Php 6,480.00
Basic Phone Support
YES
Basic Phone Support is for basic and minor computer problems. It requires at least 1 incident credit balance in your plan.
Support Hours
Monday - Friday (9am to 6am)
Excluding public holidays. First come, first serve. Respond within or next business day.
Validity
2 years
i4 Asia, Desktop & Laptop Support, Server Support, Virus, Spyware, and Malware problems, Data Backup, Internet Connectivity, Wired and Wireless Networking, Maintenance
* prices as of March 2014 and may be subject to change.
i4 Asia, Desktop & Laptop Support, Server Support, Virus, Spyware, and Malware problems, Data Backup, Internet Connectivity, Wired and Wireless Networking, Maintenance