Freshservice is recognized as a leader, the best software for mid-market IT teams, the most usable service desk software, and #1 in customer satisfaction in G2 Crowd.
List all assets: contracts, hardware, software and monitor them throughout its lifespan.
Let your employees know all your service offering and make it easy for them to place request for service items.
Set different conditions for every type of action to automate workflows.
Manage tickets by type and proactively resolve issues.
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