Key Features:

• Step up the game with Freshdesk powerful ticketing system that enables you to resolve each issue right where you are with the collaborative help from your team.
• Support your clients by prioritizing and responding on multiple concerns accordingly. Now, you can also let clients know if you’re working or afk (away from keyboard).
• Carry your support desk whether you’re stuck in traffic or taking a coffee break. Just download the free Freshdesk iPhone and Android apps and you can now do your best work wherever you are.
• Work and play at the same time with the end goal of making you and your customers happy or beyond.